Tiktok - Los Angeles, CA

posted 3 months ago

Full-time - Entry Level
Los Angeles, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., created to enhance focus and governance on data protection policies and content assurance protocols to ensure the safety of U.S. users. Our commitment is to provide oversight and protection of the TikTok platform and U.S. user data, allowing millions of Americans to continue using TikTok for learning, earning, expressing creativity, and entertainment. The teams within USDS span across various functions including Trust & Safety, Security & Privacy, Engineering, User & Product Operations, and Corporate Functions, all dedicated to this mission. Joining TikTok means being part of a team that values creativity and collaboration. We believe that every challenge is an opportunity for learning, innovation, and growth. Our team is crucial to the company's success, and we seek individuals who are eager to learn and tackle complex problems. The work environment is dynamic, fast-paced, and focused on developing new solutions to emerging challenges. We are looking for talented individuals to join us on this exciting journey, contributing to our mission of inspiring creativity and bringing joy. As a Business Intelligence Analyst, you will play a vital role in developing and maintaining scalable, automated dashboards and reports that benchmark and track progress against key operational performance goals and initiatives. You will support demand forecasting and modeling capabilities, conduct data mining and regression analysis, and work closely with management and internal stakeholders to define business requirements and analytical needs. Your contributions will be essential in leading the weekly business review process for the Trust & Safety Operations team, including executive-level presentations and performance meetings.

Responsibilities

  • Develop and maintain scalable, automated dashboards and reports that benchmark and track progress against key operational performance goals and initiatives.
  • Support demand forecasting and modeling capabilities related to how fast we should be growing our expenses and our investment in our moderation workforce.
  • Conduct data mining, regression analysis and other quantitative analysis using industry standard statistical and business analytics techniques.
  • Work with management and/or internal stakeholders to define business requirements and analytical needs and execute against them.
  • Create and maintain data documentation for both internal technical audiences and partner user teams.
  • Lead the weekly business review (WBR) process for the Trust & Safety Operations team, including executive level presentations and performance meetings.

Requirements

  • Must have a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Information Systems Management, Data Analytics, Business Analytics, Mathematics, Statistics, Economics, or a related field.
  • 3 years of related work experience, including 3 years of experience using SQL, Python, and Tableau to execute data analysis and create data visualizations.
  • Experience performing statistical imputations to work with missing data and executing statistical analysis.
  • Experience building and maintaining interactive dashboards using Business Intelligence (BI) tools such as Tableau, Looker, or Microsoft PowerBI.
  • Experience automating data reports and performing quality reviews.
  • Experience generating data visualization and dashboards for technical and non-technical audiences.
  • Experience conducting statistical analysis using Python to discover patterns and make actionable recommendations.

Benefits

  • 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
  • Flexible Spending Account (FSA) options including Health Care, Limited Purpose, and Dependent Care.
  • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
  • 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
  • Mental and emotional health benefits through EAP and Lyra.
  • 401K company match, gym, and cellphone service reimbursements.
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