Business Intelligence Analyst

$80,000 - $100,000/Yr

Post911attorneys - New York, NY

Full-time - Mid Level

New York, NY

About the position

The Business Analyst will play a crucial role in the Information Systems team, focusing on business intelligence (BI), data structures, and analytics. This position involves acquiring and refining client data to enhance its quality and utility, ultimately delivering valuable insights across the firm. The analyst will engage in various BI projects, ensuring data quality remains a priority while identifying and addressing gaps in data processes.

Responsibilities

• Support the Information Systems Manager in gathering project requirements from a business intelligence and overall systems process perspective.
• Translate complex data sets into clear, actionable insights and compelling data-driven stories that inform decision-making across the firm.
• Build ETLs, dashboards, cards, and reports on the Domo and Salesforce platforms.
• Manage weekly and daily imports from third-party partners.
• Advocate for high-quality, reportable data when collaborating internally with other members of the Information Systems team and across other departments.
• Participate in user research and testing to better understand the user's data needs and behaviors.
• Create documentation and presentations to communicate clear and compelling ideas to a wide range of critical stakeholders.
• Identify and gather requirements, translating into best practice scalable solutions with a focus on exceptional data quality.
• Participate in design critiques, both as the evaluator and presenter.

Requirements

• 3 to 5 years of Business Analyst experience or equivalent.
• Strong knowledge and hands-on experience with the data analysis software, Domo, or equivalent.
• Salesforce product knowledge and hands-on experience with Salesforce Sales or Service Cloud.
• Proactive attitude to data enhancements.
• Designing scalable, best-practice data solutions.
• Excellent relationship-building and communication skills.
• Ability to liaise with stakeholders at all levels.
• Translating requirements into technical solutions.
• Experience in change management and governance.
• Training end users and key stakeholders.
• Technical documentation.

Nice-to-haves

• Domo Administrator Experience.
• Domo Professional OR Domo Data Specialist OR Major Domo Certification.
• Salesforce Administrator Certification.
• Bachelor's degree in business administration, computer science, applied mathematics, or equivalent.
• Domo's Consumption-based Pricing Model.
• Salesforce Campaigns.
• Salesforce Data Loader.
• Salesforce Shield, specifically Event Monitoring.
• Implementing basic Salesforce configuration changes, including (but not limited to) fields, page layouts, dynamic forms, custom metadata types, dashboards, and reports.
• Experience creating mockups, prototypes, and visual aids.
• Demonstrates continued professional development.

Benefits

• Salary range of $80,000 - $100,000