Business Intelligence Analyst

$62,504 - $91,790/Yr

Chas Health - Spokane, WA

posted 3 months ago

Full-time - Mid Level
Spokane, WA
Ambulatory Health Care Services

About the position

As a Business Intelligence Analyst at CHAS Health, your primary purpose will be to enhance the overall health of the communities served by leveraging financial, operational, and clinical data. You will provide in-depth analysis and recommendations to service line leaders, assisting in the assessment of the quality of care and services provided by CHAS Health. This role involves extracting data from various software programs to design, construct, and analyze reports and dashboards tailored to the organization's needs. You will maintain relationships with business partners to offer proactive solutions and ensure that data needs are met effectively. In addition to data extraction and report generation, you will assist in maintaining the finance and business intelligence data warehouse and reporting suite. Validating source data and end-user reports will be a critical part of your responsibilities. You will participate in collaborative projects and special teams as necessary, making recommendations and reporting findings to management and staff based on ongoing data analysis. Training new employees on how to utilize existing reports and dashboards will also be part of your duties, along with other tasks that support the CHAS Health Mission and Core Values. This position requires a strong commitment to quality, confidentiality, and accuracy, as well as the ability to self-direct and prioritize tasks effectively. You will be expected to contribute to a safe, respectful, equitable, and inclusive environment while demonstrating strong problem-solving, communication, and customer service skills.

Responsibilities

  • Extract data from various software programs to design, construct, and analyze reports and dashboards based on organizational needs.
  • Maintain relationships with business partners to offer proactive solutions and ensure data needs are met.
  • Assist in maintaining finance and business intelligence data warehouse and reporting suite.
  • Validate source data and end-user reports.
  • Participate in CHAS Health collaborative and other special project teams as necessary and/or requested.
  • Make recommendations and report findings to management and other staff based on continuing analysis of data.
  • Assist in researching and creating new reporting solutions.
  • Train new employees on how to use existing reports and dashboards.
  • Perform other duties as assigned, including supporting the CHAS Health Mission and Core Values.

Requirements

  • Bachelor's degree in business, Computer Science, Data Analytics or related field preferred.
  • 3 years' experience working with end users, translating requirements into designing dashboards that address service line needs or questions.
  • Background in user experience, data visualization, and information delivery best practices.
  • Tableau experience and proficiency in Excel required.
  • Experience and a working knowledge of analytic/report writing and data gathering in Microsoft SQL, SSAS, and SSIS preferred.
  • Strong problem solving, communication and customer service skills, as well as commitment to quality required.
  • Ability to self-direct and determine priorities required.
  • Confidentiality, accuracy, and thoroughness required.
  • Valid driver's license and insurance required.

Nice-to-haves

  • Experience in healthcare data analysis.
  • Familiarity with data governance and data quality best practices.
  • Knowledge of additional data visualization tools beyond Tableau.

Benefits

  • Loan repayment program
  • Health insurance
  • Dental insurance
  • Paid time off
  • Loan forgiveness
  • Opportunities for advancement
  • Retirement plan
  • Annual Milestone Bonuses
  • Sabbatical leave
  • CME
  • Malpractice insurance
  • Retirement Plans - CHAS Health matches the employee's contribution, up to 6% of gross wages
  • Generous 6 weeks of paid time off to support work/life balance
  • Student Loan Repayment Programs: National Health Service Corps (NHSC), Washington Student Achievement Council (WSAC), Public Service Loan Forgiveness (PSLF), and CHAS Health Loan Repayment Program
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