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Business Intelligence Consultant & Implementation Specialist
Fluxx - Atlanta, GA
posted about 2 months ago
About the position
The Business Intelligence Consultant & Implementation Specialist at Fluxx plays a crucial role in supporting customers with their data and reporting needs through the Grantelligence platform. This position involves engaging with customers throughout the customer lifecycle, from pre-sales demonstrations to hands-on implementation and ongoing support. The ideal candidate will combine a passion for customer success with technical expertise, helping clients leverage business intelligence tools to solve complex problems and drive impact reporting.
Responsibilities
- Collaborate with newly implemented and existing customers to uncover their business needs and design BI solutions.
- Help customers utilize their data to create visualizations around the impact of their activities.
- Provide ongoing support to existing customers.
- Act as the internal business intelligence SME and educate colleagues.
- Support Sales & Customer Success on larger or more technical prospects that require additional expertise.
- Work cross-functionally with Product and Marketing to contribute to the development and promotion of Grantelligence.
- Contribute to the creation of documentation and learning resources to support customer use of the product.
Requirements
- 5+ years of experience in a reporting or BI consulting role.
- 2+ years of experience in a B2B SaaS company, with experience delivering technical implementations as a plus.
- Experience with one or more BI solutions (Tableau, PowerBI, Qlik, etc.), with Domo experience being a huge bonus.
- Ability to explain technical concepts to non-technical audiences.
- Deep understanding of data visualization principles and best practices.
- Moderate understanding of relational database architecture and data modeling.
- Some familiarity with writing SQL queries for data transformations.
- Comfort with managing multiple projects and priorities simultaneously.
Nice-to-haves
- Experience with Grantelligence or similar BI tools.
- Strong communication skills to facilitate customer understanding of BI solutions.
Benefits
- Medical, dental, and vision insurance
- Flexible time off
- Paid sick leave
- 12 weeks of fully-paid parental leave
- Annual learning and development stipend
- Internet stipend
- One-time home office set-up stipend
- 401(k) retirement plan with company match
- Eligible for incentive stock options
