Business Intelligence Developer

Harvard Medical School - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

Educational Services

About the position

The Business Intelligence Developer at Harvard Medical School plays a crucial role in enhancing data-driven decision-making by developing the Delphi data warehouse. This position involves consulting with various departments to leverage data for operational and reporting needs, providing insightful data visualizations and reports that facilitate informed decisions across the organization.

Responsibilities

• Design, create, and maintain interactive Tableau dashboards for school-wide reporting.
• Collaborate with smaller departments to deliver customized reporting solutions.
• Develop robust Tableau Data sources for larger departments, enabling their Tableau developers to create and manage their own dashboards effectively.
• Engage with stakeholders to understand their data requirements and reporting needs.
• Gather and document detailed business requirements for reporting and dashboard solutions.
• Collaborate with stakeholders to create tailored reporting and dashboard solutions.
• Conduct in-depth data analysis to identify trends, patterns, and insights.
• Ensure data integrity and quality for all BI reporting and analytics.
• Administer and manage Tableau Servers, ensuring optimal performance and security.
• Monitor and troubleshoot Tableau Server issues, implementing updates as necessary.
• Mentor new Tableau users and provide training sessions to enhance their proficiency.
• Foster a culture of data literacy within the organization.
• Stay updated on the latest developments in business intelligence tools and technologies.
• Identify opportunities for process improvements within the existing BI infrastructure.

Requirements

• Minimum of five years' post-secondary education or relevant work experience.
• Experience in a stakeholder-facing Business Analyst role with a focus on data visualization and reporting.
• Proficient in SQL and Tableau; candidates may be asked to show a portfolio of previous dashboard and reporting projects.
• Strong analytical skills and ability to translate complex data into clear, actionable insights.
• Excellent communication skills, with the ability to work collaboratively across various levels of the organization.
• A proactive learner with a desire to expand skills by learning new technologies and best practices.
• Demonstrated team performance skills and a service mindset.

Nice-to-haves

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

Benefits

• 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff).
• 12 accrued sick days per year.
• 12.5 holidays plus a Winter Recess in December/January.
• 3 personal days per year (prorated based on date of hire).
• Up to 12 weeks of paid leave for new parents who are primary caregivers.
• Comprehensive medical, dental, and vision benefits.
• Disability and life insurance programs.
• Child and elder/adult care resources including on-campus childcare centers.
• Employee Assistance Program and wellness programs.
• University-funded retirement plan with contributions from 5% to 15% of eligible compensation.
• Tuition Assistance Program including $40 per class at the Harvard Extension School.
• Tuition Reimbursement Program providing 75% to 90% reimbursement up to $5,250 per calendar year.
• Professional Development programs and classes at little or no cost.
• Various commuter options including discounted parking and public transportation passes.