Business Intelligence Developer

Harvard University - Cambridge, MA

Full-time - Mid Level

Remote - Cambridge, MA

Educational Services

About the position

The Business Intelligence Developer at Harvard Medical School plays a crucial role in enhancing data-driven decision-making by developing and maintaining the Delphi data warehouse. This position involves consulting with various departments to ensure effective use of data for operational and reporting needs, providing insightful data visualizations and reports that facilitate informed decisions across the organization.

Responsibilities

• Design, create, and maintain interactive Tableau dashboards for school-wide reporting.
• Collaborate with smaller departments to deliver customized reporting solutions.
• Develop robust Tableau Data sources for larger departments.
• Engage with stakeholders to understand their data requirements and reporting needs.
• Gather and document detailed business requirements for reporting and dashboard solutions.
• Collaborate with stakeholders to create tailored reporting and dashboard solutions.
• Conduct in-depth data analysis to identify trends and insights.
• Administer and manage Tableau Servers, ensuring optimal performance and security.
• Monitor and troubleshoot Tableau Server issues.
• Mentor new Tableau users and provide training sessions.
• Stay updated on the latest developments in business intelligence tools and technologies.

Requirements

• Minimum of five years' post-secondary education or relevant work experience.
• Experience in a stakeholder-facing Business Analyst role with a focus on data visualization and reporting.
• Proficient in SQL and Tableau; candidates may be asked to show a portfolio of previous projects.
• Strong analytical skills to translate complex data into actionable insights.
• Excellent communication skills for collaboration across various levels of the organization.
• Proactive learner with a desire to expand skills by learning new technologies.

Nice-to-haves

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

Benefits

• 3-4 weeks of accrued vacation time per year, 12 accrued sick days, 12.5 holidays, and up to 12 weeks of paid leave for new parents.
• Comprehensive medical, dental, and vision benefits, disability and life insurance programs.
• Child and elder/adult care resources, Employee Assistance Program, and wellness programs.
• University-funded retirement plan with contributions from 5% to 15% of eligible compensation.
• Tuition Assistance Program including $40 per class at the Harvard Extension School.
• Tuition Reimbursement program providing 75% to 90% reimbursement for eligible courses.
• Professional Development programs and classes at little or no cost.
• Various commuter options including discounted parking and public transportation passes.