Business Intelligence Developer

Harvard University - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

Educational Services

About the position

The Business Intelligence Developer at Harvard Medical School plays a crucial role in enhancing data-driven decision-making through the development of the Delphi data warehouse. This position involves consulting with various departments to ensure effective use of data for operational and reporting needs, providing insightful data visualizations and reports that facilitate informed decisions across the organization.

Responsibilities

• Design, create, and maintain interactive Tableau dashboards for school-wide reporting.
• Collaborate with smaller departments to deliver customized reporting solutions.
• Develop robust Tableau data sources for larger departments.
• Engage with stakeholders to understand their data requirements and reporting needs.
• Gather and document detailed business requirements for reporting and dashboard solutions.
• Collaborate with stakeholders to create tailored reporting and dashboard solutions.
• Conduct in-depth data analysis to identify trends and insights.
• Ensure data integrity and quality for all BI reporting and analytics.
• Administer and manage Tableau Servers, ensuring optimal performance and security.
• Monitor and troubleshoot Tableau Server issues.
• Mentor new Tableau users and provide training sessions.
• Stay updated on the latest developments in business intelligence tools and technologies.

Requirements

• Minimum of five years' post-secondary education or relevant work experience.
• Experience in a stakeholder-facing Business Analyst role with a focus on data visualization and reporting.
• Proficient in SQL and Tableau; candidates may be asked to show a portfolio of previous dashboard and reporting projects.
• Strong analytical skills and ability to translate complex data into clear, actionable insights.
• Excellent communication skills, with the ability to work collaboratively across various levels of the organization.
• A proactive learner with a desire to expand skills by learning new technologies and best practices.

Nice-to-haves

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

Benefits

• Commuter assistance
• Paid parental leave
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance
• Retirement plan