Amazon - Bellevue, WA
posted 3 months ago
The Business Intelligence Engineer position within the North America S&OP Analytics team at Amazon.com Services LLC is a pivotal role focused on enhancing the efficiency of the package delivery network. This team is responsible for managing the fulfillment of millions of products weekly, ensuring timely delivery while maintaining cost-effectiveness. The successful candidate will be tasked with driving performance measurement and management, innovation, and execution in last-mile delivery operations. In this role, the Business Intelligence Engineer will collaborate closely with both technical and business teams to optimize planning and execution processes. The individual will be responsible for developing analysis and visualization tools that support the network's operational needs. This includes retrieving, integrating, visualizing, and presenting critical data that informs decision-making and improves operational efficiency. The role demands a strong analytical mindset, business acumen, and the ability to work comfortably with technical teams and systems. The ideal candidate will thrive in an environment characterized by ambiguity and will possess a keen attention to detail. They will be expected to manage multiple projects simultaneously, communicate effectively with various stakeholders, and partner with internal teams to gather requirements and deliver comprehensive solutions. The position also involves engineering critical input and output metrics across the full operations spectrum, creating performance metrics to measure operational success, and identifying root causes and trends to prescribe actionable plans for delivery stations across the North America region.