Business Lines Senior Territory Manager

$91,800 - $152,300/Yr

Liberty Mutual - Meridian, ID

Full-time - Mid Level

Meridian, ID

10,001+ employees

Insurance Carriers and Related Activities

About the position

As a Senior Territory Manager at Liberty Mutual Insurance, you will own and manage an assigned territory, driving profitable premium growth to achieve financial and operational goals. This role requires you to manage broad and diverse agency partnerships, handling over 100 agency storefronts within a local geographic territory while optimizing territory performance. You will create, implement, and execute territory and agency strategies to achieve goals utilizing all company programs, tools, and resources, collaborating with internal business partners. Your outreach to agencies will primarily be through in-person visits, supplemented by audio or video conferences, email, and other digital media. The position emphasizes business lines, working across a wide breadth of commercial products, coverages, and market appetite. You will work closely with agents and brokers to drive the flow of small commercial business while balancing engagement with agents and brokers to secure larger targeted accounts and manage the account pipeline from end to end. Additionally, you will manage renewal processes and work across multiple underwriting segments. In this role, you will independently build and cultivate mutually beneficial agency partnerships in person with agency ownership, management, and frontline staff. Establishing yourself as a trusted advisor, you will deliver product, underwriting philosophy, appetite, and system training, supporting retention and new business development to increase depth and maximize agency revenue. You will create, maintain, and execute high-quality agency strategies and plans to achieve direct written premium, profit, and new business goals, ensuring alignment with key Personal Lines or Business Lines business strategies. Under limited supervision, you will drive and ensure the quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and the overall assigned territory. You will provide appetite and target market clarity, identifying and addressing profit or quality of business concerns to ensure profitability across the territory. Collaboration with internal business partners such as underwriting, product management, claims, and risk control will be essential to identify and capitalize on opportunities, solve problems, and provide insights from agents and customers. You will also strategically utilize internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management. As a leader, you will provide mentoring for other team members, guidance on agency initiatives, and contribute ideas for continuous improvement. Other duties may be assigned as necessary.

Responsibilities

• Own and manage an assigned territory driving profitable premium growth.
• Manage broad and diverse agency partnerships, handling 100+ agency storefronts.
• Create, implement, and execute territory and agency strategies to achieve goals.
• Conduct agency outreach primarily through in-person visits and digital media.
• Work closely with agents and brokers to drive flow of small commercial business.
• Balance engagement with agents and brokers to secure larger targeted accounts.
• Manage renewal processes and work across multiple underwriting segments.
• Build and cultivate mutually beneficial agency partnerships in person.
• Deliver product, underwriting philosophy, appetite, and system training.
• Create, maintain, and execute high-quality agency strategies and plans.
• Drive and ensure quality of new business flow and overall risk management.
• Collaborate with internal business partners to identify and capitalize on opportunities.
• Utilize internal and external programs and tools to support agency management.
• Provide leadership and mentoring for other team members.

Requirements

• Bachelor's Degree or equivalent industry experience.
• Minimum six years of progressively more responsible insurance sales and management work experience.
• Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
• Proven track record of revenue growth and sales success in a prior role.
• Proven success in developing and building partnerships, decision making and problem solving.
• Advanced knowledge of production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
• Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills.
• High degree of customer focus, interpersonal relationship skills and problem solving.
• Advanced analytical thinking, business analytics and business development skills.
• Strong time management and team orientation skills.
• Well versed understanding of marketing principles.
• Must be licensed by the state if required.
• Ability to travel daily with occasional overnight travel.

Benefits

• Comprehensive benefits package including health insurance, dental insurance, and vision insurance.
• 401(k) retirement savings plan with company matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and continuous learning.
• Employee Resource Groups (ERGs) for community and support.
• Flexible work arrangements depending on candidate location.