Business Manager at The Spine Institute

Novant Health - Mount Pleasant, SC

Full-time - Mid Level

Mount Pleasant, SC

Hospitals

About the position

The Business Manager at The Spine Institute Surgical Center is responsible for overseeing the business operations to ensure exceptional patient experiences and operational efficiency. This role involves leadership in patient safety, team management, financial oversight, and compliance, all while embodying the core values of respect, compassion, and inclusion.

Responsibilities

• Champion a culture that prioritizes patient safety and satisfaction.
• Oversee the business office staff, ensuring effective operations in insurance verification, compliance, surgical scheduling, and transcription of operative procedures.
• Coordinate billing, coding, and accounts receivable with external partners.
• Maintain accounts payable records and supervise supply payments, including monitoring back orders.
• Monitor payroll processes and ensure the security of daily backups of computer files.
• Lead efforts in attracting and retaining qualified personnel, fostering a positive work environment.
• Promote a positive image of the surgical center to physicians, patients, insurance providers, and the community.

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Business Administration or a related field (Preferred)
• Minimum of 2 years in a medical facility or medical business office (Required)
• Relevant business office training or courses (Required)
• Strong ethical standards and moral character
• Supervisory experience and proven leadership abilities
• Solid accounting background in a healthcare setting
• Proficiency in Microsoft Office Suite and automated billing systems
• Familiarity with managed care systems, including Medicare and Medicaid
• Excellent verbal and written communication skills
• Understanding of medical terminology and coding practices