Business Manager, Business Execution & Analytics, Marketing & Content SVP

$163,600 - $245,400/Yr

Citigroup - New York, NY

Full-time - Senior

New York, NY

Credit Intermediation and Related Activities

About the position

The Business Manager role within Citi's Business Execution & Analytics team in the Marketing & Content division focuses on driving efficient operations across the Marketing organization. This position is responsible for defining and managing the internal communications framework for the Marketing leadership team, managing talent development, and supporting strategy planning, marketing analytics, budget planning, and strategic transformation projects. The role requires interaction with senior colleagues and aims to enhance the effectiveness of the Marketing franchise.

Responsibilities

• Define and manage internal communications framework within the Marketing & Content team, including team meetings and townhalls.
• Manage talent development and employee engagement across Marketing.
• Support the Business Execution & Analytics team and Chief Marketing Officer with strategy planning, operations, analytics, budget planning, and reporting tasks.
• Connect different teams and stakeholders across Marketing to enable effective project management.
• Work with senior stakeholders on presentations and communications, ensuring timely and clear message delivery.
• Collaborate with business partners across the Marketing and Content organization to drive efficiencies.
• Understand marketing goals across Citi and help implement initiatives, reporting on commercial outcomes.
• Manage detailed marketing processes and controls across end-to-end marketing functions.
• Assess risk in business decisions, ensuring compliance with laws and regulations, and maintaining the firm's reputation.

Requirements

• 10 plus years of experience in financial services
• Broad knowledge of analytics, marketing, internal communications, and project management
• Good understanding of the business and resource optimization
• Demonstrated process management disciplines
• Ability to manage multiple projects simultaneously without detriment to delivery or quality
• Exceptional communication skills, particularly in PowerPoint and Excel
• Exceptional interpersonal skills and client management
• Demonstrated digital marketing competence

Nice-to-haves

• Master's degree preferred

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays