Citigroup - Tampa, FL

posted 4 days ago

Full-time - Mid Level
Tampa, FL
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Business Manager role within the Technology Chief Operating Office at Citi involves providing chief of staff support to the Technology Controls organization and senior leadership. This position is critical in driving initiatives and managing day-to-day operations, ensuring effective communication and strategic prioritization in a dynamic environment.

Responsibilities

  • Lead the Technology Controls office in managing tasks associated with the planning, directing, coordinating, and delivering of day-to-day activities.
  • Partner directly with various players across Business Execution groups to analyze data and develop recommendations on high-priority strategic initiatives.
  • Formulate and shepherd initiatives and programs from conception to completion.
  • Drive content creation and strategy for presentations on key projects, including monitoring and communication of progress.
  • Execute on timely and high-quality delivery of commitments such as strategic offsites and regulatory engagements.
  • Support logistics planning and execution of high-profile events like All Hands/Town Halls and strategy sessions.
  • Assess risk when business decisions are made, ensuring compliance with applicable laws and regulations.

Requirements

  • 10+ years experience in global and complex settings with multiple stakeholders.
  • Prior work experience in business management, chief of staff, strategy consulting or similar roles.
  • Ability to work in a team of diverse skills.
  • Extremely organized, motivated, and a self-starter.
  • Ability to work well under pressure while maintaining a positive attitude.
  • Desire to improve processes and enhance efficiency.
  • Advanced working knowledge of supporting senior leaders and adapting to their working styles.
  • Excellent oral and written communication skills with the ability to facilitate discussions.
  • Ability to quickly grasp and master new concepts and related product knowledge.
  • Strong team player with relationship management skills.
  • Willingness to ask questions, challenge processes, and seek out answers.
  • Excellent analytical and problem-solving skills.

Nice-to-haves

  • Master's degree preferred.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays.
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