Business Office Manager / Human Resources Director

$55,000 - $60,000/Yr

The Milton Home - South Bend, IN

Full-time - Mid Level

South Bend, IN

Nursing and Residential Care Facilities

About the position

The Business Office Manager / Human Resources Director at The Milton Home is a pivotal role that combines responsibilities in human resources and business office operations within a nursing home setting. This position is designed to support the facility's talent management and oversee clerical services, ensuring a collaborative and supportive environment for both staff and residents. The role emphasizes a strong commitment to professional growth, teamwork, and delivering excellent care to residents and families.

Responsibilities

• Organize and maintain all human resources policies within the facility.
• Identify and clarify all hiring specifications with hiring managers and present accurate job descriptions.
• Review candidate applications, conduct initial phone screens, and schedule interviews.
• Solicit and collect interviewer feedback and manage the offer process.
• Maintain a weekly report of all open positions and candidates in the pipeline.
• Oversee the facility's new hire onboarding and training programs.
• Process payroll and track employee attendance.
• Manage open enrollment and benefit administration throughout the year.
• Maintain accurate order of resident business files.
• Identify and participate in process improvement initiatives.
• Prepare and submit reports as required by the Business Office Director and governmental agencies.
• Accumulate and maintain vital statistics relating to admissions, discharges, and daily census of residents.
• Responsible for monthly Medicaid, Medicare, and other insurance billings.
• Monitor and manage the accounts receivable collection process.
• Pursue past due accounts and maintain proper documentation.
• Obtain and submit required documentation to bill third party payers.
• Maintain financial records including cash receipts, accounts receivable, and payroll journal.
• Attend department head meetings and workshops to ensure compliance with laws and regulations.
• Ensure daily bank deposits are made and reconcile facility cash and checking accounts.
• Verify that resident trust is accurately recorded.
• Provide statistics for audit and reimbursement for year-end processing.
• Maintain an accurate accounting of patient trust funds and reconcile monthly.

Requirements

• Experience in Human Resources and Business Office operations in a nursing home setting.
• Strong knowledge of benefits administration and payroll processing.
• Mid-level accounting skills.
• Ability to maintain compliance with state and federal regulations.
• Excellent organizational and communication skills.

Nice-to-haves

• RN License
• CNA certification
• Office experience
• Statistics knowledge

Benefits

• Competitive pay
• Bonus opportunities
• Supportive work culture
• Professional growth opportunities