Business Office Manager - Long-Term Care

Countryview Nursing & Rehabilitation - Terrell, TX

Full-time - Mid Level

Terrell, TX

About the position

The Business Office Manager at Countryview Nursing & Rehabilitation is responsible for overseeing the financial operations of the facility, ensuring accurate management of accounts receivable, and maintaining effective communication with residents, families, and staff. This role requires strong organizational skills, the ability to multitask in a fast-paced environment, and a genuine care for elderly and handicapped clients. The position emphasizes reliability and professionalism in all interactions.

Responsibilities

• Maintain and document accounts receivables, including collection letters and phone calls for past due receivables.
• Compile and process monthly private billing.
• Make daily deposits for cash received and post/enter cash daily as deposits are made.
• Complete financial verification and paperwork on new inquiries and admissions.
• Maintain accurate records for the Resident Trust Fund.
• Prepare general correspondence and reports as required.
• Train others effectively to meet the '3 Deep' requirement for backup.
• Attend all interdisciplinary meetings to review admissions, discharges, coinsurance changes, and payer changes.
• Provide hand bills to residents/families on admission.
• Ensure mail is handled correctly and distributed daily.
• Maintain a working knowledge of PCC to make census and payer changes daily.
• Collect all private payers' balances by the 5th day of the month and follow collection policies if payment is not received.
• Accurately maintain the Resident Trust Fund and communicate verification of benefits to team members.
• Triple check all Medicare and HMO claims no later than the 5th of the month.
• Bill hospice companies by the 1st of the month for the prior month and call on any balances not paid within 30 days.

Requirements

• Working knowledge of accounts receivable.
• Ability to effectively communicate in English, both written and verbally.
• Computer experience, including typing and using a 10-key.
• Organizational skills to prioritize and re-prioritize tasks throughout the day.
• Ability to work within set time restraints and meet deadlines.
• Genuine care and interest in elderly and handicapped clients.

Nice-to-haves

• Experience in a long-term care or healthcare setting.
• Familiarity with PCC software.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• 401(k)