Business Office Manager

About the position

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

• Play an integral part in achieving nursing center business excellence goals as our Business Office Manager
• Lead, guide and direct staff that may include an Assistant Business Office Manager, Bookkeeper, and Receptionists
• Manage patient/resident trust funds and confidential files in compliance with state and federal regulations
• Follow Revenue Cycle Management business processes and oversee timely and accurate completion of all business office functions in the areas of census, ancillaries, billing, adjustments, collections, write offs, refunds and deposits
• Meet with patients/residents upon admission and discharge to explain financial obligations
• Comply with and monitor staff compliance with segregation of duties for cash handling and posting

Requirements

• High school degree with a minimum of five years' experience in long term care billing and collection experience preferred
• Additional coursework in accounting/finance is recommended

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Several voluntary insurances, including: Pet Insurance, Term and Whole Life Insurance, Short-term Disability, Hospital Indemnity, Personal Accident, Critical Illness, Cancer Coverage