Business Office Manager

Skld Beltline - East Grand Ra, MI

Full-time - Mid Level

East Grand Ra, MI

About the position

The Business Office Manager is responsible for overseeing the daily accounting functions of the facility, ensuring accurate financial record keeping, billing, and managing the Resident trust fund. This role involves direct interaction with residents and their families regarding financial matters, including Medicaid applications and billing inquiries, while maintaining a high level of confidentiality and customer service.

Responsibilities

• Manage the patient trust fund in PCC, including deposits and monthly account balancing.
• Prepare and disburse monthly cash allowances and billing statements.
• Assist residents with medical assistance applications and verify eligibility.
• Manage Medicaid applications and renewals, addressing any issues that arise.
• Communicate billing changes and insurance coverage to residents and responsible parties.
• Complete representative payee forms for residents unable to do so themselves.
• Coordinate account closure for deceased residents, including handling trust accounts and final bills.
• Establish and maintain an organized filing system for the Business Office.
• Review weekly account receivables and payables with the Administrator or designee.
• Develop collection strategies for delinquent accounts and pursue outstanding balances.
• Ensure compliance with infection control and safety practices in the workplace.
• Provide quality customer service to residents, families, and vendors.
• Maintain confidentiality in accordance with HIPAA guidelines.
• Attend departmental meetings and continuing education programs.

Requirements

• Bachelor's degree in Accounting, Finance, or related field preferred, or 1-2 years of related experience and/or training.
• One year of experience in an Accounting role.
• Knowledge of payer sources including Medicare, Medicaid, and private insurance.
• Effective communication skills to work with residents and families on billing items.
• Ability to manage deposits for the Corporation.
• Proficiency in Microsoft Office and business software.