Business Office Manager

Eden Supportive Living - Chicago, IL

Full-time - Mid Level

Chicago, IL

Nursing and Residential Care Facilities

About the position

The Business Office Manager at Eden Supportive Living is responsible for managing and coordinating accounts receivable, banking functions, and human resources. This role involves producing monthly reports, collecting and recording rent from residents, and ensuring compliance with company policies. The position requires a strong understanding of medical office management and excellent organizational skills to handle multiple tasks effectively.

Responsibilities

• Manage and coordinate accounts receivable and banking functions.
• Produce monthly reports as assigned or requested.
• Collect and record monthly rent from residents.
• Review and record resident monthly stipend allowances as per HFS.
• Ensure availability at the beginning of each month and on payroll days.
• Reconcile all accounts daily as per Eden's policy.
• Document all calls and follow up on unpaid balances with residents and families.
• Create accounts in PCC for new residents and ensure all documents are electronically signed.
• Submit and update resident admits and discharges on move-in day.
• Upload all files in the resident's PCC account.
• Submit all medical re-determinations when due via ABE.
• Assist the Executive Director in preparing documentation for state agencies.
• Maintain confidentiality and professionalism in HR responsibilities.
• Schedule and conduct interviews for open positions.
• Enter new hire and termination information in ADP.
• Import hours in ADP bi-weekly for hourly employees.

Requirements

• Proven experience in medical office management or a similar administrative role.
• Strong background in payroll processing and employee supervision.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Outstanding customer service skills.
• Ability to work with minimal supervision and make independent decisions.
• High level of competence in both paper and electronic record keeping.
• Strong understanding of PCC and Microsoft Excel.

Nice-to-haves

• Familiarity with generally accepted accounting principles (GAAP).
• Experience with ADP for payroll and HR functions.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance