Business Office Manager

Regenerative Orthopaedics Surgery Center - Stockbridge, GA

Full-time - Mid Level

Stockbridge, GA

Ambulatory Health Care Services

About the position

The Business Office Manager at Regenerative Orthopaedics Surgery Center is a key leadership role responsible for overseeing the business office operations, ensuring efficient customer service, and managing the revenue cycle process. This position requires a dynamic professional with a strong background in business office management within a healthcare setting, who can lead a team focused on delivering high-quality service to patients and staff alike.

Responsibilities

• Lead a customer service trained business office team including surgery scheduling, admissions/registration, insurance verification, patient financial counseling, and collections.
• Manage the revenue cycle process and establish protocols for charge entry.
• Complete all month-end close processes and ensure compliance with industry regulatory standards.
• Communicate regularly and effectively with staff and stakeholders.
• Conduct personnel evaluations, interviews, and departmental meetings.
• Maintain strict confidentiality regarding patient account status.

Requirements

• Minimum of five years of business office management experience in a healthcare setting, with at least three years as a department manager.
• Proficiency in accounting and experience with computer automated accounting systems (Advantx/QuickBooks).
• Experience working with various third-party payers (HMO, PPO, Medicare/Medicaid).
• Complete understanding of billing practices and excellent communication and organizational skills.

Nice-to-haves

• A Bachelor's degree in a business or HIM related field.
• Experience using Athena Billing and Coding.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance