Business Office Manager

Frontier Management - Palestine, TX

Full-time - Mid Level

Palestine, TX

Nursing and Residential Care Facilities

About the position

Frontier Senior Living is seeking an outstanding Business Office Manager to join Dogwood Trails Assisted Living and Memory Care community located in Palestine, TX. Demonstrated success as a leader in similar settings is required of the Business Office Manager. The Business Office Manager assists the Executive Director in ensuring that all functional areas required to operate the community are covered at all times. The Business Office Manager's primary duty consists of managing and overseeing the accounting and general bookkeeping of the facility. The Business Office Manager may be required to work additional hours at the Executive Director's request.

Responsibilities

• Professionally greets visitors and directs inquiries in a positive, service-oriented manner
• Professionally answers phones and accepts appropriate information or messages. Provides backup to receptionist as needed
• Promotes and maintains positive relations with residents, their families, staff, and guests
• Provides marketing tours and arranges marketing meals, as appropriate
• Participates in the recruiting, interviewing, evaluation and supervision of receptionist staff and provides general direction to these employees to ensure staff hours, quality services, and customer service is met at all times
• Assists the Executive Director and key department leaders with pre-employment screening of new hires
• Receives and distributes mail to appropriate personnel and residents
• Regularly updates staff bulletin boards, resident bulletin boards, and other related communication areas
• Receives and records monthly rental and other payments. Updates A/R system as needed
• Updates the A/R system daily with all census changes; move-ins, move-outs, transfers, and level of care changes
• Monitors and collects all past due rents in a timely manner to include working with Medicaid case managers, residents, family members and/or responsible parties
• Maintains resident, employee and other business files
• Prepares semi-monthly payroll report for staff. Submits hours to Payroll Department for processing
• Enters all new employee information, wage changes, address changes, and employee termination information into the intranet website
• Communicates with the Staff Accounting as often as necessary to ensure that A/P, A/R, and payroll processes are operating smoothly and to resolve any issues in a timely manner
• Other duties as assigned

Requirements

• Must possess excellent written and verbal communication skills
• Basic clerical skills required including typing, filing, light bookkeeping, computer proficiency and be able to work in an environment with multiple interruptions
• Must possess conflict resolution skills. Ability to resolve disputes in an effective and positive manner
• The position requires a pleasant nature and a willingness and desire to work with the elderly
• Ability to function as a team member
• Good interpersonal skills with all levels of staff, residents, families, and the public

Benefits

• Performance Based Bonus Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life/AD&D insurance
• Flexible Spending Account
• Short Term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 401(k) plan with a competitive Match program