Business Office Representative Clerk - Chatham Orthopedic Ambulatory Surgery Center

$33,280 - $50,918/Yr

SCA Health - Savannah, GA

Full-time - Entry Level

Savannah, GA

10,001+ employees

About the position

The Business Office Representative Clerk at Chatham Orthopedic Ambulatory Surgery Center plays a crucial role in supporting the facility's operations by performing various business office functions. This position involves managing medical records, scheduling surgeries, handling patient admissions, and ensuring accurate billing and collections. The representative will interact with physician offices and patients, providing essential information and assistance to facilitate smooth surgical procedures.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned.
• Manage medical records, credentialing, admissions/intake, accounts payable, billing, collections, and insurance verification.
• Schedule surgeries in the surgery template and handle calls from physician's offices regarding patient scheduling.
• Answer phone calls in a pleasant manner and address physician offices and patient needs promptly.
• Perform pre-registration and ensure authorization is obtained from the physician's office prior to scheduled surgeries.
• Complete necessary paperwork for registration and generate information for surgical/special procedures using the computer system.
• Maintain a log for canceled appointments and perform various clerical duties such as photocopying, mailing surveys, and preparing patient charts.
• Maintain a clean and orderly surgery scheduling area and verify all scheduled cases as soon as possible.
• Contact patients with financial responsibilities to inform them of payment policies and options.
• Document all insurance verifications and patient calls clearly in the patient's account.

Requirements

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and at least one year of experience in surgery scheduling procedures preferred.
• Ability to work independently and function within a team.
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
• Ability to handle stress and be flexible with hours.

Nice-to-haves

• Experience in a healthcare setting, particularly in surgery scheduling.
• Familiarity with medical billing and insurance verification processes.

Benefits

• Competitive hourly wage ranging from $16.00 to $24.48.
• Opportunities for career growth within SCA Health and Optum.