Business Office Representative Clerk, Part Time - Cleburne Surgical Center

$33,280 - $48,110/Yr

Surgical Care Affiliates - Cleburne, TX

Part-time

Cleburne, TX

Ambulatory Health Care Services

About the position

The Business Office Representative Clerk at Cleburne Surgical Center plays a vital role in supporting the facility's operations by performing various business office functions. This part-time position is essential for ensuring smooth administrative processes within the surgical center. The representative will be responsible for a range of tasks that include managing medical records, credentialing, admissions/intake, accounts payable, billing, collections, and insurance verification. The role requires a proactive approach to handling patient and physician inquiries, ensuring that all necessary information is accurately recorded and communicated. In addition to administrative duties, the representative will schedule surgeries using the facility's computer systems, ensuring that all pertinent information is captured. This includes handling calls from physician offices regarding patient scheduling and addressing any inquiries related to upcoming surgeries. The representative must maintain a pleasant demeanor while answering phones and efficiently managing communications with both physician offices and patients. This role also involves pre-registration of patients, ensuring that all authorizations are obtained prior to scheduled surgeries, and completing necessary paperwork to facilitate the registration process. The representative will also be tasked with maintaining logs for canceled appointments, performing clerical duties such as photocopying, mailing surveys, preparing patient charts, and managing faxes. A clean and orderly surgery scheduling area is essential, and the representative will verify all scheduled cases promptly. Additionally, the representative will contact patients with financial responsibilities to inform them of the center's payment policies and available payment options. Accurate documentation of all insurance verifications and patient communications in the patient's account is crucial for maintaining operational efficiency.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned.
• Schedule surgeries in the surgery template in the computer, along with pertinent information.
• Handle calls from physician's offices regarding scheduling patients at the surgery center.
• Answer phones in a pleasant manner and deal with physician offices and patient's needs expeditiously.
• Perform pre-registration and ensure authorization is obtained from the physician's office prior to surgery scheduled.
• Complete necessary paperwork for registration and generate information for surgical/special procedures using the computer system.
• Maintain a log for canceled appointments.
• Perform various clerical duties such as photocopying forms, reports, and patient information.
• Maintain a clean and orderly surgery scheduling area.
• Verify all scheduled cases as soon as possible.
• Contact patients with financial responsibilities and inform them of the center's payment policies and options.
• Document all insurance verification and patient calls clearly in the patient's account.

Requirements

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
• Ability to work independently as well as function within a team.
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
• Ability to handle stress and be flexible with hours.