Business Office Representative Clerk, Pool - Specialized Outpatient Surgery Center

$35,360 - $52,000/Yr

Surgical Care Affiliates - Boynton Beach, FL

Part-time - Entry Level

Boynton Beach, FL

10,001+ employees

Ambulatory Health Care Services

About the position

The Business Office Representative Clerk at the Specialized Outpatient Surgery Center plays a crucial role in supporting the facility's operations by performing various business office functions. This part-time, per diem position involves tasks related to medical records, scheduling surgeries, handling patient and physician inquiries, and ensuring proper documentation and billing processes. The role is essential for maintaining efficient communication and operations within the surgery center, contributing to high-quality patient care.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned.
• Schedule surgeries in the surgery template in the computer and handle calls from physician's offices regarding scheduling patients.
• Answer phone calls in a pleasant manner and address physician offices and patient needs expeditiously.
• Perform pre-registration and ensure authorization is obtained from the physician's office prior to scheduled surgeries.
• Complete necessary paperwork for registration and generate information for surgical/special procedures using the computer system.
• Maintain a log for cancelled appointments.
• Perform various clerical duties such as photocopying forms, mailing surveys, and preparing patient charts.
• Maintain a clean and orderly surgery scheduling area.
• Verify all scheduled cases as soon as possible.
• Contact patients with financial responsibilities to inform them of payment policies and options.
• Document all insurance verifications and patient calls clearly in the patient's account.

Requirements

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
• Ability to work independently as well as function within a team.
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
• Ability to handle stress and be flexible with hours.