Business Office Representative Clerk, Pool - Specialized Outpatient Surgery Center

$35,360 - $52,000/Yr

SCA Health - Boynton Beach, FL

Part-time - Entry Level

Boynton Beach, FL

10,001+ employees

About the position

The Business Office Representative Clerk at SCA Health is responsible for providing essential support to the facility by performing various business office functions related to surgical scheduling and patient care. This role involves managing medical records, admissions, billing, and insurance verification, ensuring a smooth operation within the outpatient surgery center. The representative will interact with physician offices and patients, handling inquiries and scheduling surgeries efficiently while maintaining accurate documentation and logs.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned.
• Manage medical records, credentialing, admissions/intake, accounts payable, billing, collections, and insurance verification.
• Schedule surgeries in the surgery template and handle calls from physician's offices regarding patient scheduling.
• Answer phone calls in a pleasant manner and address physician offices and patient needs expeditiously.
• Perform pre-registration and ensure authorization is obtained from the physician's office prior to scheduled surgeries.
• Complete necessary paperwork for registration and generate information for surgical/special procedures using the computer system.
• Maintain a log for cancelled appointments and perform various clerical duties such as photocopying, mailing surveys, and preparing patient charts.
• Maintain a clean and orderly surgery scheduling area and verify all scheduled cases as soon as possible.
• Contact patients with financial responsibilities to inform them of payment policies and options.
• Document all insurance verifications and patient calls clearly in the patient's account.

Requirements

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and at least one year of experience in surgery scheduling procedures preferred.
• Ability to work independently as well as function within a team.
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
• Ability to handle stress and be flexible with hours.

Benefits

• Competitive hourly wage ranging from $17 to $25 per hour.
• Opportunities for career growth within a large healthcare organization.