Business Operations Analyst 2

$57,900 - $99,700/Yr

Public Consulting Group - Augusta, ME

Full-time - Mid Level

Remote - Augusta, ME

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

Public Consulting Group LLC (PCG) is seeking a Business Operations Analyst 2 to join our team in Augusta, Maine. This position is integral to our mission of partnering with health, education, and human services agencies to improve lives through effective public sector solutions. As a Business Operations Analyst, you will support multiple projects, primarily focusing on facilitating organizational assessments and evaluations of service delivery for state behavioral health authorities. Your role will involve conducting financial analysis for Medicaid rate studies and supplemental payment programs, as well as performing both quantitative and qualitative analysis to inform decision-making processes. In this position, you will assist in drafting written reports and preparing a wide range of materials required for client presentations and meetings. You will also play a key role in supervising and developing junior staff, ensuring that they are equipped with the necessary skills and knowledge to contribute effectively to our projects. The ideal candidate will possess a strong commitment to exceptional client service and demonstrate the ability to lead confidently in various situations. You will need to be flexible and a self-starter, with a strong intellectual curiosity that drives you to seek out innovative solutions to complex problems. As a Business Operations Analyst, you will be expected to manage multiple projects simultaneously, adhering to specific timelines and budgets while maintaining a detailed focus on the tasks at hand. Strong analytical and financial data analysis skills are essential, as is the ability to work with large data sets while ensuring accuracy and attention to detail. You will also need to demonstrate excellent oral presentation and written communication skills, as well as solid organizational and time management abilities. Proficiency in all MS Office products is required, and a bachelor's degree is preferred, along with at least four years of relevant analyst experience.

Responsibilities

• Supports multiple projects, primarily facilitating organizational assessments and evaluations of service delivery for state behavioral health authorities.
• Conducts financial analysis for Medicaid rate studies and supplemental payment programs.
• Conducts quantitative and qualitative analysis.
• Assists in drafting written reports.
• Prepares a wide range of materials required for client presentations and meetings.
• Assists with supervision and development of junior staff.

Requirements

• Bachelor's degree preferred or 4+ relevant years' experience required.
• 4+ years analyst experience.
• Creative problem-solving ability and results-orientation.
• Commitment to exceptional client service and ability to lead confidently.
• Dedication to accomplishing goals and challenges presented by clients and management.
• Ability to interact with various levels of management and clients.
• Flexible, self-starter possessing intellectual curiosity.
• Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level.
• Strong analytical and financial data analysis skills.
• Attention to detail and ability to work with large data sets while ensuring accurate results.
• Able to follow, critically evaluate, and improve upon current processes.
• Ability to recognize issues and identify solutions.
• Excellent oral presentation and written communication skills.
• Solid organizational and time management skills.
• Demonstrated expertise in all MS Office products.

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave