Business Operations Analyst, Contract Conversion & Integration (CCI)

$61,200 - $131,000/Yr

Amazon - Kirkland, WA

Full-time - Mid Level

Kirkland, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Business Operations Analyst for Contract Conversion & Integration (CCI) at Amazon Web Services (AWS) plays a crucial role in managing project accounting for Professional Services. This position involves ensuring accurate project setups, collaborating with cross-functional teams, and developing reporting mechanisms to enhance data quality and operational efficiency. The analyst will also focus on continuous improvement of processes and training materials to support a global audience.

Responsibilities

• Own and deliver all Project accounting for Professional Services within AWS.
• Ensure complete and accurate project setup in the project accounting system consistent with the contract statement of work.
• Support sellers in executing operationally sound and customer-obsessed engagements.
• Partner daily with cross-functional teams including Sales, Legal, Business Operations, Systems, Insights, and Finance.
• Develop reporting mechanisms, dashboards, and processes to monitor data quality and integrity.
• Create and coordinate user acceptance test plans for dashboards and advise on best practices.
• Continuously review and optimize operational processes to reduce transactional workload.
• Facilitate scoping meetings with subject-matter experts and project leads.
• Coordinate, design, and deliver training materials for internal team members and stakeholders.
• Implement continuous improvements to the CCI team and operational organization.

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining, and implementing sales processes, procedures, and policies.

Nice-to-haves

• 5+ years of finance, business management, and sales operations experience
• 1+ years contracting and government contracting experience
• Experience working within a high-growth, technology company.

Benefits

• Comprehensive medical coverage
• 401(k) retirement savings plan
• Flexible work hours
• Employee discounts
• Career development opportunities