Target - Newton, MA
posted 4 months ago
TechTarget (Nasdaq: TTGT) is the global leader in purchase intent-driven marketing and sales services that deliver business impact for enterprise technology companies. With high-quality editorial content across more than 150 highly targeted technology-specific websites and 1,125 channels, TechTarget attracts technology buyers researching companies' information technology needs. By understanding tech buyer content consumption, TechTarget creates the purchase intent insights that fuel effective marketing and sales activities for clients around the world. TechTarget's subsidiaries and divisions include BrightTALK®, an integrated technology analyst, research and strategy firm providing market intelligence and actionable insight to the global technology community, and Xtelligent Healthcare Media™, the largest B2B healthcare integrated marketing services, media and data network. In this role, you will partner with stakeholders across the business to drive operational excellence with a primary focus on Customer Success. You will work with our Go-To-Market teams to drive operational efficiency, implement strategies to improve customer satisfaction and retention, and enable readily available data-driven decision making across all levels of the customer support organization. A qualified candidate should be technically savvy, possess strong critical thinking skills, understand the importance of data-driven decision making, and have a proven track record of successfully working cross-functionally to quickly and collaboratively assess and translate business needs into viable technology solutions. This is a unique opportunity to join a dynamic team tasked with maximizing the productivity, communication, and scale of the daily operations to enable the business's Customer Success strategy.