Business Operations Analyst

MetLife - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

The Business Operations Analyst role at MetLife Investment Management (MIM) is focused on supporting the Fixed Income group by providing analytical support for strategy and growth initiatives. The position involves collaborating with internal stakeholders, overseeing office operations, and ensuring effective communication within the team. The analyst will also be responsible for reviewing marketing materials and participating in planning and forecasting activities.

Responsibilities

• Provide analytic support of strategy and growth initiatives.
• Develop and provide an understanding of the competitive market and client preferences through the identification of industry and market trends.
• Review marketing collateral and other materials to ensure continuity of messaging, including tracking of relevant feedback and notification of updates.
• Participate in planning and forecasting.
• Oversee the Philadelphia office operations through the supervision of administrative tasks and procedures, supervision of office administrative staff, and the management of intra-office communications.
• Participate in special projects as applicable.

Requirements

• 5-8 years of relevant experience.
• Understanding of the asset management industry, investment channels, and investment products.
• Outstanding interpersonal skills and professional presence with a demonstrated ability to build relationships.
• Self-starter with intellectual curiosity, strong organizational skills, and the ability to work within tight deadlines.
• Strong knowledge of comfort with MS Office and information management systems.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Parental leave
• Tuition assistance
• Volunteer time off