Business Operations Analyst

About the position

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

• Work closely with functional areas to understand business flow and key drivers and drives the analysis and visualization of key metrics
• Identify and research, through Profit & Loss review, monthly and quarterly variances to budget, forecast, and last year proactively identifying opportunities for improvement and accuracy
• Provides financial/Key Performance Index reporting, analytics and performance insights on operations
• Provide analytical support in the development of forecast and targets for operations
• Create monthly, quarterly and annual plans and forecasts
• Regularly reviews financial operating results and plans with respective business segment, identifying key trends, variances, and areas of improved performance
• Identify opportunities to automate and improve reporting process
• Supports the preparation of materials for Management, Executive and Board of Director Presentations
• Supports the business month end performance evaluation process
• Build key actions for operational leaders to execute based on the data trends and opportunities
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and clean data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Other duties as assigned

Requirements

• Bachelors degree in Mathematics, Economics, Computer Science, Information Management, Statistics, Accounting, Finance or related field
• Experience working for a large auditing firm preferred
• Proven working experience as a data analyst or business data analyst
• Essbase and Oracle experience a plus

Nice-to-haves

• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks) preferred
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings preferred