Business Operations Coordinator I (Tour Reception) - WorldMark, Las Vegas Boulevard

Travel & Leisure Group Ltd - Las Vegas, NV

Full-time - Entry Level

Las Vegas, NV

10,001+ employees

Publishing Industries

About the position

The Business Operations Coordinator at Wyndham Destinations plays a crucial role in supporting Sales and Marketing processes by delivering exceptional customer service and ensuring operational efficiency. This position involves collaborating with various teams to implement new initiatives, maintain data integrity, and enhance customer experiences, ultimately contributing to the company's mission of putting the world on vacation.

Responsibilities

• Provide exceptional customer service to our guests, business partners, and team
• Identify ways in which to improve our customer service or processes
• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
• Manage and protect company assets through all interactions
• Understand and implement operational procedures that govern our business
• Support new initiatives and help teams that are impacted by these changes
• Maintain daily, weekly, monthly, or quarterly reporting needs
• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Requirements

• Proficient in Microsoft Suite
• Experience delivering outstanding customer service, with excitement!
• Availability to support the business throughout weekends and holidays

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program