Business Operations Coordinator I (Tour Reception) - WorldMark, Las Vegas Boulevard

Travel & Leisure Group Ltd - Las Vegas, NV

Full-time - Entry Level

Las Vegas, NV

10,001+ employees

Publishing Industries

About the position

The Business Operations Coordinator I at Travel + Leisure Co. is responsible for providing exceptional support for Sales and Marketing processes, ensuring operational procedures are met, and delivering quality customer service to guests and business partners. This role involves protecting data integrity, implementing new initiatives, and maintaining reporting needs, all while contributing to the company's mission of putting the world on vacation.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team members.
• Identify ways to improve customer service or operational processes.
• Collect and validate data during guest interactions to enhance their experience.
• Manage and protect company assets through all interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams affected by changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Leverage resources effectively to provide quick support to questions as they arise.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• Wish day paid time to volunteer
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program