Business Operations Coordinator Skyline Tower

Wyndham Hotels & Resorts - Atlantic City, NJ

Full-time

Atlantic City, NJ

10,001+ employees

Accommodation

About the position

The Business Operations Coordinator at Travel + Leisure Co. is responsible for delivering quality support for Sales and Marketing processes, ensuring exceptional customer service, and maintaining operational integrity. This role involves collaborating with various teams to implement new initiatives and improve customer experiences, ultimately contributing to the company's mission of putting the world on vacation.

Responsibilities

• Provide exceptional customer service to guests and business partners.
• Identify ways to improve customer service or operational processes.
• Collect and validate data to ensure guests receive the best experience.
• Manage and protect company assets during interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams affected by changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources to provide quick support to questions as they arise.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• Wish day paid time to volunteer
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program