Business Operations Coordinator Skyline Tower

Travel & Leisure Group Ltd - Atlantic City, NJ

Full-time

Atlantic City, NJ

10,001+ employees

Publishing Industries

About the position

The Business Operations Coordinator at Travel + Leisure Co. is responsible for providing exceptional support for Sales and Marketing processes within the Wyndham Destinations division. This role focuses on delivering quality customer service, ensuring operational procedures are followed, and maintaining data integrity. The coordinator will work closely with various teams to implement new initiatives and enhance customer experiences, contributing to the company's mission of putting the world on vacation.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team members.
• Identify ways to improve customer service or operational processes.
• Collect and validate data during guest interactions to ensure a positive experience.
• Manage and protect company assets through all interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams affected by these changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources effectively to provide quick support to questions as they arise.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program