Business Operations Coordinator, The Crossing

Wyndham Destinations - Sevierville, TN

Full-time

Sevierville, TN

10,001+ employees

Accommodation

About the position

The Business Operations Coordinator at Travel + Leisure Co. is responsible for providing exceptional support for Sales and Marketing processes, ensuring operational procedures are met, and maintaining data integrity. This role focuses on delivering quality customer service to guests and business partners while supporting new initiatives and changes within the organization.

Responsibilities

• Provide exceptional customer service to guests and business partners.
• Identify ways to improve customer service or operational processes.
• Collect and validate data to ensure guests receive the best experience.
• Manage and protect company assets during interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams impacted by changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources to provide quick support to questions as they arise.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid holidays
• Paid time off