Business Operations Coordinator

Wyndham Hotels & Resorts - Eagle Crest, OR

Full-time - Entry Level

Eagle Crest, OR

10,001+ employees

Accommodation

About the position

As a Business Operations Coordinator at Travel + Leisure Co., you will play a crucial role in supporting the Sales and Marketing processes by delivering exceptional customer service and ensuring operational procedures are followed. This position is integral to maintaining data integrity and implementing new initiatives that enhance the guest experience, ultimately contributing to the company's mission of putting the world on vacation.

Responsibilities

• Provide exceptional customer service to guests and business partners.
• Identify ways to improve customer service or operational processes.
• Collect and validate data to ensure guests receive the best experience.
• Manage and protect company assets during interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams impacted by changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources to provide quick support to questions as they arise.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• Wish day paid time to volunteer
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program