Business Operations Coordinator

Travel & Leisure Group Ltd - Redmond, OR

Full-time - Entry Level

Redmond, OR

10,001+ employees

Publishing Industries

About the position

The Business Operations Coordinator at Travel + Leisure Co. plays a crucial role in supporting the Sales and Marketing processes by delivering exceptional customer service and ensuring operational procedures are followed. This position involves collaborating with various teams to enhance customer experiences and implement new initiatives, all while maintaining data integrity and managing company assets.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team members.
• Identify ways to improve customer service or operational processes.
• Collect and validate data to ensure guests receive the best experience.
• Manage and protect company assets during all interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams affected by changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources effectively to provide quick support to questions.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program