business operations coordinator

$43,680 - $45,760/Yr

Randstad - Saint Paul, MN

Full-time - Entry Level

Saint Paul, MN

Administrative and Support Services

About the position

The Business Operations Coordinator role at Randstad US is designed for individuals with a degree and a strong problem-solving aptitude. This position involves supporting financial service operations, particularly in life insurance underwriting, while collaborating with Series 6 Advisors to enhance client experiences. The role emphasizes critical thinking, research, and effective communication within a team-oriented environment, contributing to continuous process improvements in a Fortune 500 financial services company.

Responsibilities

• Perform a multitude of operational tasks related to incoming life insurance underwriting correspondence
• Audit all incoming new life insurance business underwriting-related correspondence for accuracy and integrity
• Research and resolve discrepancies utilizing multiple software systems and critical thinking
• Ensure that all processes, forms, and timelines adhere to service-level agreements
• Communicate with internal and external business partners to gather needed information
• Interact with Series 6 Advisors to solve issues in a prompt manner
• Ensure deadlines are met with 100% accuracy
• Change course of action multiple times during the day to handle current prioritization

Requirements

• Bachelor's degree
• 1 year of experience in banking operations or related field
• Strong critical thinking and problem-solving skills
• Proficiency in Excel and other computer applications
• Detail-oriented with strong organizational skills
• Ability to maintain confidentiality
• Excellent communication skills, both written and verbal

Nice-to-haves

• Experience with underwriting processes
• Familiarity with insurance premiums and 1035 Exchange Forms

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program