Business Operations Coordinator

Travel & Leisure Group Ltd - Redmond, OR

Full-time - Entry Level

Redmond, OR

10,001+ employees

Publishing Industries

About the position

The Business Operations Coordinator at Travel + Leisure Co. plays a crucial role in supporting Sales and Marketing processes by delivering exceptional customer service and ensuring operational procedures are followed. This position is integral to maintaining data integrity and implementing new initiatives that enhance the guest experience and operational efficiency.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team members.
• Identify ways to improve customer service or operational processes.
• Collect and validate data during guest interactions to ensure a quality experience.
• Manage and protect company assets during all interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and assist teams affected by changes.
• Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
• Leverage resources effectively to provide quick support to questions as they arise.

Requirements

• Proficient in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Nice-to-haves

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Organizational skills and reliability.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• Wish day paid time to volunteer
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program