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Wyndham Hotels & Resorts - Saint George, UT
posted about 2 months ago
About the position
As a Business Operations Coordinator for Wyndham Destinations, you will play a crucial role in supporting the Sales and Marketing processes by delivering exceptional customer service and ensuring operational excellence. This position involves protecting data integrity, implementing new initiatives, and collaborating with various teams to enhance the overall guest experience. Your contributions will help put the world on vacation and create lasting memories for travelers.
Responsibilities
- Provide exceptional customer service to guests and business partners.
- Identify ways to improve customer service and operational processes.
- Collect and validate data to ensure the best guest experience.
- Manage and protect company assets during interactions.
- Understand and implement operational procedures governing the business.
- Support new initiatives and assist teams affected by changes.
- Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
- Leverage resources to provide quick support to questions as they arise.
Requirements
- Proficient in Microsoft Suite.
- Availability to support the business throughout weekends and holidays.
- Experience delivering outstanding customer service.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
