Business Operations Coordinator

Robert Half - Toms River, NJ

Full-time - Entry Level

Toms River, NJ

Administrative and Support Services

About the position

The Business Operations Coordinator role at Robert Half is a long-term contract position primarily focused on administrative and operational tasks. The position is remote but based in Toms River, New Jersey. The coordinator will be responsible for customer service, documentation, and operational efficiency, ensuring accurate processing of tasks and maintaining customer records.

Responsibilities

• Process tasks and follow-ups to tasks, ensuring efficiency and accuracy.
• Provide efficient, timely, reliable, and courteous service to customers.
• Maintain accurate customer credit records and monitor customer accounts.
• Review and interpret commercial leases and invoices.
• Facilitate the maintenance and repairs for the client.
• Conduct research and coordinate repairs and maintenance.
• Utilize Microsoft Office Suite, with a heavy emphasis on Excel, for various administrative tasks.
• Provide informal assistance such as technical guidance and/or training to coworkers when required.
• Comprehend, analyze, and interpret documents and instructions, asking clarifying questions to ensure understanding.
• Review workflow queue and handle emails as part of the daily routine.
• Ensure efficient time management and detailed orientation in all tasks.

Requirements

• Demonstrated experience in Customer Service is essential
• Proficiency in Microsoft Office Suites, including Microsoft Excel and Microsoft Word
• Ability to manage operations and implement procedures
• Experience in preparing and reviewing documentation
• Proven ability to conduct research and handle invoices
• Experience in Human Resources (HR) Administration is preferred
• Knowledge of 'About Time' software would be advantageous
• Ability to perform Ad Hoc Financial tasks and Expense Reporting
• Excellent Communication Skills and Time Management skills are required
• Experience in handling queries and providing solutions
• Knowledge of Facilities Management and Company Policy implementation
• Experience in Residential operations would be a plus
• Understanding of basic business principles
• Proven ability to coordinate tasks and manage external customers
• Experience in training staff members.

Nice-to-haves

• Experience in Human Resources (HR) Administration is preferred
• Knowledge of 'About Time' software would be advantageous
• Experience in Residential operations would be a plus.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan