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Business Operations Coordinator
$41,600 - $41,600/Yr
Wyndham Destinations - Fort Washington, MD
posted about 2 months ago
Full-time - Entry Level
Fort Washington, MD
10,001+ employees
Accommodation
About the position
The Business Operations Coordinator at Wyndham Destinations plays a crucial role in supporting Sales and Marketing processes by delivering exceptional customer service and ensuring operational procedures are followed. This position is integral to maintaining data integrity and implementing new initiatives, contributing to the overall mission of putting the world on vacation.
Responsibilities
- Provide exceptional customer service to guests and business partners.
- Identify ways to improve customer service or operational processes.
- Collect and validate data to enhance guest experiences.
- Manage and protect company assets during interactions.
- Understand and implement operational procedures governing the business.
- Support new initiatives and assist teams affected by changes.
- Maintain reporting needs on a daily, weekly, monthly, or quarterly basis.
- Leverage resources to provide quick support to questions as they arise.
Requirements
- Proficient in Microsoft Office.
- Experience in delivering outstanding customer service.
- Availability to support the business during weekends and holidays.
Benefits
- Wellness program
- Paid holidays
- Health insurance
- Dental insurance
- Flexible spending account
- Paid time off
- Parental leave
- Employee assistance program
- Vision insurance
- 401(k) matching
