Business Operations, Director

$172,600 - $216,300/Yr

Bill International Co.,Ltd. - San Jose, CA

Full-time - Senior

Hybrid - San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Director of Business Operations at BILL plays a critical role in driving the business vision and strategy for the Accounts Payable Subscription business unit. This position involves leading internal teams to execute mission-critical initiatives, optimizing sales funnels, and conducting root cause analyses to enhance business performance. The role requires collaboration with cross-functional teams and the ability to communicate findings to senior management, ensuring operational excellence and strategic alignment across the organization.

Responsibilities

• Identify, scope and drive multiple concurrent critical projects and initiatives for BILL by partnering with cross-functional teams across the organization
• Prepare briefings and analyses on recent trends in the industry and competitive dynamics
• Lead/facilitate cross functional teams to get work done, driving recommendations to execution
• Planning and facilitating executive reviews, including Strategic Planning sessions & Quarterly Business Reviews
• Lead change management efforts across the organization
• Communicate findings and make recommendations from initiatives to senior management
• Drive operational excellence in the organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improvements across the business

Requirements

• 12+ years of experience in Management Consulting, Business Operations or a similar analytical function
• Experience in SaaS, eCommerce, or Financial Technology space
• Entrepreneurial self-starter with a bias towards action who can thrive in a fast-paced, often ambiguous, high-growth environment
• Ability to think strategically with a willingness to roll up your sleeves and execute / operationalize the plan in collaboration with other teams
• Skilled generalist who can quickly ramp up on new topics, build credibility across teams, and actionize strategic recommendations
• Experience leading cross-functional projects with multiple stakeholders in a rapidly scaling business
• Excellent written communication and presentation skills, experience with presenting to executive leadership
• Strong business acumen and analytical mindset with ability to identify metrics and data to back up strategy, programs and ideas
• Experience in Strategic Planning or management of Quarterly Business Review processes a plus

Benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs