Business Operations Manager - Reinsurance

$87,000 - $162,000/Yr

Securian Financial - Saint Paul, MN

Full-time - Manager

Saint Paul, MN

251-500 employees

Insurance Carriers and Related Activities

About the position

As a Business Operations Manager in the Reinsurance sector at Securian Financial, you will lead the Reinsurance Operations Team, overseeing all enterprise reinsurance programs. This role emphasizes not just management but also inspiring and developing your team through training and feedback. You will refine processes for cost-effective results while maintaining high standards of quality. Your leadership will foster a customer-centric environment that values diversity, teamwork, and continuous improvement, ensuring the successful implementation of reinsurance opportunities and efficient processing of existing programs.

Responsibilities

• Provides leadership to a team of direct reports.
• Responsible for staffing, training, work directing, motivating, counseling, and enabling performance of individuals and teams through regular and consistent feedback.
• Makes compensation recommendations based on performance results.
• Creates a climate that emphasizes customer focus, trust, respect, cooperation, participation, and continuous improvement.
• Manages and improves processes and procedures to achieve cost-effective results consistent with broader departmental and corporate objectives.
• Manages change by promoting the generation of creative ideas and solutions.
• Manages diversity within work teams and with internal and external customers.
• Creates an atmosphere of teamwork and open communication with associates.
• Partners with associates to identify and monitor professional growth opportunities as part of their development plan.
• Manages administration of reinsurance programs to ensure timely and accurate processing.
• Ensures timely completion of premium and claims settlement documentation.
• Approves premium payment and claims settlement documentation and related payments.
• Manages the preparation of reinsurance settlement calculations and quarterly estimated experience summaries.
• Communicates results to the reinsurers in accordance with reinsurance agreements.
• Prepares special reports requested by reinsurance clients, Vice President, and other management associates.
• Manages the preparation of reinsurance administration documentation for audits by reinsurers.
• Manages the preparation of reinsurance administration supporting information used in collaboration with market segments and corporate financial areas for the preparation of financial statements.
• Analyzes reinsurance processes and programs for accuracy and efficiency.
• Develops, modifies, and recommends improvements to processes and programs as needed.
• Ensures reinsurance treaties are accurately interpreted and reflected in the configuration of the Group and Individual reinsurance systems.

Requirements

• Proven knowledge and the ability to understand, analyze, and manipulate financial data to solve problems and meet client needs.
• Direct management experience and leadership abilities to lead operational team and drive initiatives and results.
• Proven leadership and organizational skills to manage team in a fast-paced and demanding environment.
• Flexibility and strong organization and planning skills with the ability to manage incoming work, projects, and changing priorities.
• Analytical abilities to identify business needs, understand requirements, and implement appropriate processes.
• Process improvement mindset to continuously improve operational processes to reduce cost and defects and improve quality.
• Experience creating policies and procedures, as well as monitoring those procedures.
• Experience evaluating, developing, enhancing, and maintaining administrative systems.
• Excellent communication skills to establish and maintain relationships with a wide range of people.

Nice-to-haves

• In-depth knowledge of reinsurance function and administrative processes.
• Bachelor's Degree

Benefits

• 401(k) matching
• Caregiver leave
• Dental insurance
• Health insurance
• Matching gift program
• Military leave
• Paid time off