Business Operations Manager

$148,554 - $162,718/Yr

Insight Global - Stanford, CA

Full-time - Mid Level

Remote - Stanford, CA

Administrative and Support Services

About the position

We are excited to announce a new opening for a Business Operations Manager. This role involves overseeing the operations of a large department with 100 or more staff members. Key responsibilities include financial management, budgeting, contract management, human resource planning, inventory management, purchasing, workflow and process management, and managing department-wide projects that may affect other departments or directorates. The Manager will also play a crucial role in strategic decision-making for project identification and selection. In collaboration with the department director, the Business Operations Manager will ensure that effective processes and tools are in place to maintain the daily operations of the assigned patient care department. Additionally, the Manager will be responsible for data collection and analysis to ensure the long-term sustainability of the department's functions. The essential functions listed are representative examples of the work performed in this job classification. They are not intended to be an exhaustive list of all duties, tasks, and responsibilities. Employees may be required to perform additional duties as assigned. Contractors must comply with all Joint Commission Requirements, including but not limited to cultural diversity sensitivity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, ongoing education and training, communication, adherence to safety and quality programs, maintaining compliance with National Patient Safety Goals, and completing licensure and health screenings. Collaborates with leadership and staff to improve operations and patient care quality. Develops and maintains policies and procedures, ensuring compliance with external requirements. Coordinates internal systems for correct coding and charge capture. Analyzes trends in volume, revenue, cost, quality, productivity, and customer satisfaction. Manages day-to-day operations, including budget preparation and space needs. Establishes relationships with partners, oversees contracts, and ensures regulatory compliance.

Responsibilities

• Oversee the operations of a large department with 100 or more staff members.
• Manage financial operations including budgeting and contract management.
• Plan human resources and manage inventory and purchasing.
• Implement workflow and process management strategies.
• Lead department-wide projects that may affect other departments or directorates.
• Collaborate with the department director to maintain daily operations of the assigned patient care department.
• Conduct data collection and analysis for long-term sustainability of department functions.
• Develop and maintain policies and procedures ensuring compliance with external requirements.
• Coordinate internal systems for correct coding and charge capture.
• Analyze trends in volume, revenue, cost, quality, productivity, and customer satisfaction.
• Manage day-to-day operations including budget preparation and space needs.
• Establish relationships with partners and oversee contracts ensuring regulatory compliance.

Requirements

• Bachelor's Degree or higher.
• Two (2) years of progressively responsible and directly related work experience.
• Effective communication at all organizational levels, including instructing, persuading, negotiating, and conflict resolution.
• Ability to establish and maintain relationships with diverse groups, both within and outside the organization.
• Skills in planning, organizing, motivating, mentoring, directing, and evaluating the work of others.
• Independent planning, organizing, prioritizing, and meeting deadlines.
• Experience in budgeting, financial projections, and report writing.

Nice-to-haves

• Prior experience in OR/Surgery/Interventional Platform/Charge Coordination Business Ops.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance