Business Operations Manager

$107,497 - $137,148/Yr

Washington County - Hillsboro, OR

Full-time - Mid Level

Hillsboro, OR

Executive, Legislative, and Other General Government Support

About the position

The Business Operations Manager for the Department of Housing Services of Washington County will lead the Business Operations Branch of the Homeless Services Division. This role is crucial in managing a team that supports the development and maintenance of a supportive housing services provider network. The manager will oversee systems that facilitate collaboration with various departments and organizations to implement services addressing homelessness and promoting housing stability. The position also involves managing the Medicaid housing waiver program and ensuring compliance with operational requirements, all while advancing equity and inclusion within the community.

Responsibilities

• Lead the Business Operations Branch of the Homeless Services Division.
• Manage a team of professionals supporting the housing services provider network.
• Oversee systems that support collaboration with departments and community organizations.
• Implement and monitor dynamic services addressing homelessness.
• Manage the Medicaid housing waiver program and understand its operational requirements.
• Establish goals and objectives for business operations and supervise a diverse workforce.
• Analyze and review laws and regulations to ensure compliance and develop new procedures as needed.
• Provide supportive supervision and create a positive work environment.
• Manage budget planning and develop financial recommendations for the division.
• Act as a representative on committees and interagency task forces related to program operations.

Requirements

• Master's Degree in criminal justice, social work, psychology, social sciences, or a related field with three years of relevant experience, including supervisory roles.
• Bachelor's Degree in a related field with five years of relevant experience, including supervisory roles.
• Experience in people management and culture change.
• Familiarity with federal, state, and local funding sources for homeless services.
• Experience in budget planning and spending management.
• Understanding of data analytics and reporting.

Nice-to-haves

• Experience in systems planning for supportive housing services.
• Ability to assess systems needs and translate them for the team.

Benefits

• Wellness program
• Comprehensive benefits package
• Job stability
• Work-life balance