Business Operations Manager

$110,000 - $110,000/Yr

Ashley Furniture - Huntsville, AL

Full-time - Mid Level

Huntsville, AL

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Business Operations Manager at Ashley Furniture Industries is responsible for leading productivity management activities within a distribution center. This role involves mentoring department supervisors, coordinating with various teams to achieve operational objectives, and utilizing data analysis to drive business solutions. The position requires strong leadership, analytical skills, and a focus on continuous improvement to enhance productivity, quality, and safety standards.

Responsibilities

• Direct productivity management activities for multiple departments and processes on an assigned shift.
• Lead efforts to develop new processes and improve product quality.
• Plan in a forward capacity by coordinating with purchasing, production, and inventory control.
• Ensure adherence to high standards of distribution center cleanliness and conduct regular safety audits.
• Make employment decisions and manage employee performance, coaching, and training.
• Use data analysis to identify trends and develop actionable insights.
• Partner with other departments to align staffing plans and performance levels with business needs.
• Optimize resources to achieve operational excellence.
• Drive continuous improvement projects using Lean Manufacturing and Six Sigma techniques.
• Manage timely data collection and ensure accuracy in inventory management.

Requirements

• Bachelor's Degree in Business, Supply Chain, Engineering, or related field.
• 3+ years of experience in distribution/ecommerce leadership or a related area.
• Strong analytical skills with the ability to deep dive into critical business problems.
• Supervisory/Management experience leading a team of hourly associates.
• Experience in managing resources to optimize equipment, facilities, employees, methods, and materials.
• Proficiency in Lean Methodologies and Continuous Quality Improvement principles.
• Experience with system improvement methods, capacity planning, and product flow.
• Proven ability to leverage data analysis to drive business insights and solutions.
• Strong project management and continuous improvement skills.

Nice-to-haves

• Master's degree or equivalent.
• Experience with Lean, Six Sigma, and Kaizen techniques.
• Experience in a logistical or e-commerce fulfillment environment.
• Advanced proficiency in the MS Office suite (Word, Excel, Outlook).
• Strong communication and leadership skills, with the ability to mentor and train team members.
• Flexibility to work weekends and/or night shifts.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Paid holidays
• Profit sharing
• Life insurance
• Generous employee discount on home furnishings
• Professional development opportunities
• Ashley Wellness Centers and Medical Tourism
• Telehealth
• 401(k)