Business Operations Manager

$94,858 - $142,287/Yr

Comcast - Denver, CO

Full-time - Mid Level

Denver, CO

11-50 employees

Broadcasting and Content Providers

About the position

The position is responsible for maintaining unit standards related to customer profitability, pricing, contracts, and equipment investments. The role involves collaborating on the development and implementation of performance metrics and tools, analyzing customer agreements for profitability and risk, and making recommendations for improvement.

Responsibilities

• Analyzes actual results against expected performance and communicates areas for improvement.
• Develops, evaluates and implements performance metrics for functions supervised.
• Measures and analyzes actual performance and makes recommendations for improving profitability where needed.
• Reviews and analyzes forecasts and recommends changes when appropriate.
• Updates forecasts for new developments to provide management with a current perspective of the business.
• Provides training and education to Supervisors, exempt and non-exempt employees on metrics and tools to improve financial performance.
• Works on expense budgets for unit.
• Collaborates with other operational departments such as Tech Ops, Construction, Business Services to ensure resources are available to support their daily needs and special projects.
• Hires, trains, evaluates, coaches and counsels staff.
• Exercises independent judgment and discretion in matters of significance.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 5-7 years of relative work experience.

Nice-to-haves

• Experience in financial performance analysis.
• Familiarity with performance metrics and strategic objectives.

Benefits

• Base pay dependent on job-related, non-discriminatory factors such as experience.
• Eligibility for commission for sales positions and bonuses for non-sales positions.
• Best-in-class benefits to support physical, financial, and emotional well-being.