Business Operations Manager

$82,100 - $130,000/Yr

MasterBrand Cabinets - Spokane, WA

Full-time - Mid Level

Hybrid - Spokane, WA

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

The Business Operations Manager at MasterBrand Cabinets LLC is responsible for managing business operations for a new team focused on developing web-based services for homeowners and trade professionals. This role involves establishing efficient processes, reporting, and fostering a positive team culture within a leading global manufacturing company. The position requires a proactive approach to managing team dynamics, strategic planning, and operational efficiency, ensuring that the team meets its objectives in a fast-paced environment.

Responsibilities

• Establish and manage the business rhythm by identifying planning, delivery, reporting, and communication milestones across various functions (product, engineering, business, marketing)
• Lead budget and resource planning in coordination with FP&A and MasterBrand Digital leaders
• Manage our OKR process, which allows us to regularly report our progress to a variety of senior audiences, with support from our data team
• Develop, communicate, and drive adoption of processes for team hiring and onboarding, and adjust them as needed to meet or beat our goals
• Identify, implement, and drive adoption of accelerators to team efficiency and effectiveness, including tech-enabled processes and methodologies
• Plan and facilitate team meetings in a way that drives our objectives forward and strengthens team cohesion
• Plan and drive execution of key presentations to leadership, other departments, and partners
• Lead high-impact, strategic projects via cross-functional leadership

Requirements

• 8+ years of experience as a chief of staff, program manager, or operations manager in a large or rapidly growing company
• Experience managing team collaboration and communication tools such as Teams, Mural, Slack, Confluence, Azure Dev Ops, or similar
• Demonstrated ability to balance strategic and pragmatic needs to drive clarity and progress
• Excellent organizational and leadership skills
• Excellent communication and interpersonal skills, including with an executive audience
• Excellent problem-solving and conflict resolution skills
• Solid understanding of reporting and budgeting procedures
• Bachelor's degree in business or equivalent

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance