Business Operations Manager

Earnest Current Job Openings

Full-time - Mid Level

Remote

About the position

The Business Operations Manager at Earnest plays a crucial role in enhancing the efficiency and growth of the In-School Student Loans business. This position involves collaborating with various stakeholders to identify business trends, manage initiatives from conception to implementation, and optimize team performance. The role requires strong project management skills and the ability to influence executive decision-making through strategic insights.

Responsibilities

• Assist the General Manager in identifying business trends and opportunities for growth and efficiency improvement.
• Act as an internal consultant, collaborating with multiple stakeholders to optimize team efficiency within the In-School Student Loans business.
• Lead business initiatives from conception through implementation, managing business case development, scope, costs, risks, decisions, and milestones.
• Collaborate cross-functionally with Product, Design, Engineering, Marketing, Operations, Data & Analytics, and Navient to drive growth initiatives.
• Manage the relationship with external banking partners, ensuring regular check-ins, approvals for marketing materials, and updates on results.
• Shape the future of the In-School Student Loans business by driving key growth initiatives.
• Optimize team efficiency and enhance operational outcomes.
• Influence executive decision-making through strategic project insights and recommendations.
• Strengthen external partnerships, leading to improved results and business growth.
• Achieve measurable success through key performance indicators and business performance metrics.

Requirements

• 5+ years of experience in strategic consulting, investment banking, corporate strategy, business operations, or product management.
• Proven ability to solve complex problems in fast-paced environments and drive business outcomes.
• Strong organizational, communication, and project management skills, with a history of working with cross-functional teams and executive stakeholders.
• A self-starter with the ability to execute complex projects with minimal guidance.

Nice-to-haves

• Experience in the financial services or consumer lending industry.
• MBA preferred.

Benefits

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave