Business Operations Manager

NTT DATA - Quantico, VA

Full-time - Mid Level

Hybrid - Quantico, VA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Business Operations Manager at NTT DATA Federal will support a major federal IT project at the FBI laboratory in Quantico, Virginia. This hybrid position involves overseeing software development activities, providing analysis and metrics, and ensuring effective communication between contractors and government stakeholders. The role requires a strong background in governance, oversight, and Agile software development, along with the ability to manage risks and provide strategic recommendations.

Responsibilities

• Provide analysis and metrics of software development activities to update OMB and DOJ dashboards.
• Create cost estimates for future Government procurement efforts.
• Draft input for official data call responses within defined timelines and deadlines.
• Draft monthly summary reports of development and maintenance contractor activities.
• Draft Standardized Work in Progress (SWIP) submissions.
• Attend daily development contractor Agile scrum meetings and provide summary reports reflecting current progress and issues requiring Government attention.
• Attend all development contractor scrum ceremonies and provide feedback for Government review.
• Coordinate risk management review meetings with Government stakeholders and maintain a risk register.
• Assess risks using published Operational Risk Management (ORM) theory on government programs and projects.
• Draft strategies to minimize risk likelihood and impact to the customer's program.
• Monitor contractors' project schedule, quality, and milestones, seeking out potential weaknesses or gaps in the programs' success.
• Support Contractor schedule planning during project initiation, Program Increment Planning and Sprint Review and Planning.
• Review and provide feedback on baseline schedule and related artifacts (Release Roadmap, Basis of Estimate [BOE], and Statement of Work [SOW]).
• Monitor and provide recommendations on development/maintenance programs' 'Definition of Done,' as it relates to Agile Software Development Methodology.
• Provide contractor invoice analysis, when required.
• Conduct special studies, assessments, and recommendations, when required.
• Provide advice and subject matter expertise on agile management approaches and frameworks.
• Assist in providing services and technical advice to the PM in the use of the latest customer version release of the Life-Cycle Management (LCM)/ Lean Agile Life-Cycle Framework (LALCF).
• Prepare and provide technical presentations on assigned topics within defined timeframes and deadlines.
• Participate in the Continuity of Operations Plan (COOP) exercises in appointed role(s) and locations.

Requirements

• BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology.
• Minimum 3 years of experience in governance, oversight and cost analysis or closely related experience.
• Minimum 3 years of Agile Software Development experience.
• Minimum 3 years of experience in Microsoft Office Suite (Word, Excel, and PowerPoint), Microsoft Project, and SharePoint (User).
• Minimum 1 year of experience with Microsoft Azure DevOps (formerly known as Team Foundation Server).
• Active Top Secret Security Clearance.
• Program Management Professional (PMP) Certification.

Nice-to-haves

• Experience assessing risks using published Operational Risk Management (ORM) theory on government programs and projects.
• Experience with FOLIO reporting system.
• Experience with federal IT dashboards.

Benefits

• Hybrid work environment
• Opportunities for professional development
• Inclusive and adaptable work culture