Business Operations Manager

Princeton University - Princeton, NJ

Full-time - Mid Level

Princeton, NJ

11-50 employees

Educational Services

About the position

The Business Operations Manager plays a crucial role in the Keller Center's leadership team, collaborating closely with the Executive Director and other leaders to shape and implement strategic policies and operational processes. This position is responsible for overseeing finance, technology, human resources, and the Makerspace, ensuring that faculty, students, and staff have the necessary resources to fulfill their academic and administrative responsibilities. The Manager will also lead a team, fostering a high-performing and collaborative work environment.

Responsibilities

• Oversee financial planning and budgeting processes for the department.
• Prepare annual budget in collaboration with leadership and stakeholders.
• Prepare monthly reports to track actual spending versus budgeted spending and recommend corrective measures.
• Develop long-term funding and programmatic expense projections to identify potential shortfalls.
• Manage overall fund balances for each programmatic area and ensure timely allocations.
• Oversee the purchasing process and set approval levels for employees.
• Approve purchases above individual approval levels and reconcile departmental purchases.
• Oversee technology resources and ensure stakeholders have the necessary services.
• Manage the department's customer relationship management (CRM) infrastructure.
• Oversee the Makerspace and support the Makerspace Education & Design Lab Manager.
• Assess department-wide processes and implement solutions for enhanced effectiveness.
• Manage two direct reports, providing guidance and conducting performance reviews.
• Support the Executive Director with hiring and staff development processes.
• Partner with the Executive Director in strategic planning and decision-making.
• Oversee facilities needs, including space allocations and maintenance.
• Communicate university policies and ensure compliance within the department.

Requirements

• Bachelor's degree and 7 years of experience.
• Demonstrated leadership, problem-solving, and decision-making skills.
• Ability to manage departmental resources effectively.
• Experience in financial operations oversight.
• Experience in staff supervision and development.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent interpersonal and communication skills.

Nice-to-haves

• Advanced degree preferred.
• Proficiency in university administrative applications and enterprise systems.
• Experience in higher education administration or non-profit organizations.
• Experience in space management and laboratory/office renovations.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid holidays
• Paid time off
• Professional development opportunities